You'll find updated information about coronavirus and travel advice at the Finnish institute for health and welfare (THL), Finnish Government and City of Helsinki.
- THL: Latest news– COVID-19
- Finnish Government: Current restrictions during the coronavirus epidemic
- City of Helsinki: Coronavirus webpage
Information for travelers
You can read practical travel information for international leisure travelers on VisitFinland.com.
The Finnish Institute for Health and Welfare publishes up-to-date health information related to traveling to Finland during the COVID-19 pandemic. For more detailed official information on travel to Finland and the coronavirus situation in Finland, please refer to the website of the Border Guard.
If you are in Finland and you suspect that you might contracted COVID-19, use the Coronavirus symptom checker to first assess your condition, if possible. If the symptom checker advises you to contact a health care professional, you'll find a list of private operators for example on VisitFinland.com.
Health care and service information for residents of Helsinki
The City of Helsinki's coronavirus website features a chronological list of municipal news items associated with the outbreak, helplines offering assistance, and other useful instructions and information.
Restrictions during the coronavirus pandemic
In Uusimaa region, where Helsinki is situated, the restrictions on all indoor public meetings and general meetings including all sports and recreational facilities have been lifted. Health security must still be ensured in the use of the facilities.
If you are visiting Helsinki and need tips about restaurants and other services, you can contact Helsinki Tourist information via the chat function on MyHelsinki.fi or through other channels, or by visiting the service point. Find complete contact information here.
General health and safety measures and recommendations
General health and safety measures regarding coronavirus in Finland include maintaining a safe distance from other people and observing good hand and respiratory hygiene. Finnish health authorities recommend using face masks in public transport and in other situations where it is difficult to maintain safe distances from other people.
Getting around Helsinki
Please pay attention to the tips for safe travel when using public transport:
- Only travel if you are healthy.
- Wear a face mask if possible.
- Remember to keep your distance.
- Cough into a tissue or your sleeve.
- Remember to wash your hands.
- Use mobile payment.
Helsinki Tourist Information
The new Tourist Information Office opened on 3 October 2022 at Aleksanterinkatu 24. Customer service is available at the Helsinki Tourist Information Office and through the electronic service channels as follows:
Tourist Information Office (Aleksanterinkatu 24):
Winter season until 14.5.2023:
Mon-Fri 9.30–17
Sat-Sun 10–16
Summer season 15.5.-14.9.2023:
Mon-Sat 9–17.30
Sun 9–16
Exceptional opening hours:
Open 10-16 on Easter 7.-10.4.2023
Electronic service channels:
Winter season until 14.5.2023:
Mon-Sat 9–16
Sun 9–12 and 13.30–16
Summer season 15.5.-14.9.2023:
Mon-Sun 9–16
Telephone service: +358 (0)9 3101 3300
Chat: service open on the MyHelsinki.fi website
E-mail: helsinki.touristinfo(at)hel.fi
You can also contact us via the MyHelsinki and Visit Helsinki Facebook pages.
For more detailed information about the tourist information's opening hours, please see here.