Coronavirus (COVID-19): Information for visitors

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Finland welcomes travelers.

You'll find updated information about coronavirus and travel advice at the Finnish institute for health and welfare (THL), Finnish Government and City of Helsinki.

Information for travelers

You can read practical travel information for international leisure travelers on VisitFinland.com

The Finnish Institute for Health and Welfare publishes up-to-date health information related to traveling to Finland during the COVID-19 pandemic. For more detailed official information on travel to Finland and the coronavirus situation in Finland, please refer to the website of the Border Guard

If you are in Finland and you suspect that you might contracted COVID-19, use the Coronavirus symptom checker to first assess your condition, if possible. If the symptom checker advises you to contact a health care professional, you'll find a list of private operators for example on VisitFinland.com.

Health care and service information for residents of Helsinki

The City of Helsinki's coronavirus website features a chronological list of municipal news items associated with the outbreak, helplines offering assistance, and other useful instructions and information.

Restrictions during the coronavirus pandemic

In Uusimaa region, where Helsinki is situated, the restrictions on all indoor public meetings and general meetings including all sports and recreational facilities have been lifted. Health security must still be ensured in the use of the facilities.

If you are visiting Helsinki and need tips about restaurants and other services, you can contact Helsinki Tourist information via the chat function on MyHelsinki.fi or through other channels, or by visiting the service point. Find complete contact information here.

General health and safety measures and recommendations

General health and safety measures regarding coronavirus in Finland include maintaining a safe distance from other people and observing good hand and respiratory hygiene. Finnish health authorities recommend using face masks in public transport and in other situations where it is difficult to maintain safe distances from other people.

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Current recommendations and restrictions in Helsinki
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Current recommendations and restrictions in Helsinki

Getting around Helsinki

Please pay attention to the tips for safe travel when using public transport: 

  • Only travel if you are healthy.
  • Wear a face mask if possible.
  • Remember to keep your distance.
  • Cough into a tissue or your sleeve.
  • Remember to wash your hands.
  • Use mobile payment.

Helsinki Tourist Information

The new Tourist Information Office opened on 3 October 2022 at Aleksanterinkatu 24. In winter season 2022, customer service is available at the Helsinki Tourist Information Office and through the electronic service channels as follows:

Tourist Information Office (Aleksanterinkatu 24):
Mon-Fri 9.30–17
Sat-Sun 10–16

Exceptional opening hours:
Open 10–16 on 6 December (Independence Day)
Closed 24–26 December 2022 and 1 January 2023
Open 10–16 on 6 January (Epiphany)

Electronic service channels:
Mon-Sat 9–16
Sun 9–12 and 13.30–16

Telephone service: 09 3101 3300
Chat: service open on the MyHelsinki.fi website
E-mail: helsinki.touristinfo(at)hel.fi

You can also contact us via the MyHelsinki and Visit Helsinki Facebook pages.

For more detailed information about the tourist information's opening hours, please see here.

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Finland welcomes travelers.